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Knowledge base
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Guides and answers to common questions.
Getting started
How to sign in to Orax
How to top up your wallet
Ordering your first service
Your dashboard
Changing language and currency
Recommendations & smart defaults
Hosting
What hosting is and how it works
Managing files
Creating a database
Choosing a PHP version
Node.js and Python apps
Installing an SSL certificate
Cron jobs
Viewing logs
Web terminal (SSH)
SSH keys
Resources & usage
Domains
Checking domain availability
Registering a domain
Pointing a domain to hosting
Managing DNS records
Subdomains
Email
Creating a mailbox
Aliases and forwarding
Autoresponder
Billing
Payment methods
Automatic wallet top-up from a card
Auto-renew
Renewing a service manually
Changing your plan
Bonus balance
Transaction history
Service balance: money set aside for one order
Managing services
Changing the account password
Access credentials
Sharing access (collaborators)
Freezing a service
Terminating a service
Service statuses
Uptime guarantee and compensation
VPS / VDS / Servers
Hosting, VPS or dedicated — which to pick
Ordering a VPS
Managing a VPS
Dedicated servers: how the auction works
Control-panel licences
My servers
Connecting an external server
Terminal and quick actions
Processes, firewall and updates
Backups, files and SSH keys
Migration & deploy
Migrating a site from another host
One-phrase deploy
Monitoring
Uptime monitors
Status page
Infrastructure copilot
AI agent
What the AI agent does
Provider and API key
AI billing: own key or wallet
Modes: read-only and changes
Security
Enabling two-factor auth (2FA)
Login journal
Security scan
Backups
Rewards & loyalty
Loyalty tiers & cashback
Referral program
Promo codes
Video rewards
Marketplace
Site templates
Telegram bot templates
Selling your template
Managing bots
Community
Reviews & ratings
Roadmap & voting
Glossary
Organizations (teams)
Notifications
Notification channels
Linking Telegram
Notification preferences
Partner payouts
How earnings accrue
Requesting a payout
Reseller & API
Public REST API
Mobile app
Becoming a reseller
Reseller API & webhooks
Branded storefront
Connecting an AI to Orax (MCP)
Working from your editor: VS Code, PhpStorm, Sublime
Support
Getting support
Legal documents